Imposter scams occur when a scammer pretends to be someone else, including your bank, in an attempt to deceive you for financial gain. They can even spoof the actual phone number of your bank to make it look legitimate, or claim to be from the “fraud department.” The First National Bank in Trinidad will NEVER call you and ask you for your online banking credentials or security codes.
Here’s how to safeguard your accounts:
- Never give out your personal information if you did not initiate the call to a known number.
- Be suspicious of any fake urgency about locked accounts, large transactions or security issues.
- Verify any reports of problems with your account by calling a known contact number at your bank.
- Report any calls or messages received by text or email asking for your personal information to a known contact number at your bank.
Here are some other tips to help protect your account: